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Address: South of Dong'an Industrial Zone, Xinfeng Village, Xintang Street, Xiaoshan District, Hangzhou, China.

Frequently Asked Questions

  • 1: Are you factory or middle man?
  • We are textile auxiliaries manufacturer, meanwhile, we are distributor of dyestuff (disperse dye, reactive dye, direct dyes, acid dyes and solvent dyes).
  • 2:Where is your factory? Can we visit it?
  • Our factory is located in Zhejiang Province, welcome to visit it.
  • 3: Which authentication have your company got?
  • We have passed ISO9001:2008
  • 4: How long does it take to make delivery?
  • Usually within 20 days after receiving deposit
  • 5: what’s your normal package of textile auxiliaries?
  • Our usual packing is 25KG/50KG/120KG Plastic drum with Pallet, and we can customize special packing as per your requirements.
  • 6: Can you print our LOGO and pack as we required?
  • No problem
  • 7: How many free samples you can provide? Does Mass products quality keep same with samples?
  • We usually offer 0.2kg to 1kg free samples of textile auxiliaries, if you want more, welcome to discuss with our customers service center. Sure we will keep in accordance with small samples, we are honest suppliers.
  • 8: What’s your usual payment terms?
  • Paypal, West Union, TT In advance, L/C at sight, DP and DA, But DP or DA for established clients.
  • 9: Can you customize textile auxiliaries I need ?
  • We have our own lab with high experienced engineers,we do match testing and give you feedback quickly.
  • 10. How about your after-sales sevice?
  • If the clients have problems, our technician will offer professional technical support and help clients to solve problems.